SMS/Text Messaging Privacy Policy


Contractors Electrical Plus

14 Coleman Ave, Ste 4
Westfield, MA 01085
Phone: (413) 241-6909
Email: info@cepbiz.com


At Contractors Electrical Plus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information related to our two-way text messaging services.


Information We Collect

When you opt in to receive text messages from Contractors Electrical Plus, we may collect:

  • Your name
  • Mobile phone number
  • Email address
  • Service address
  • Appointment details
  • Payment and billing information
  • Communication preferences


How We Use Your Information

We use the information collected to:

  • Send appointment reminders
  • Provide invoices and payment notifications
  • Send job updates and scheduling information
  • Provide customer support
  • Manage your account
  • Send promotional offers and company updates


Payment Processing & PCI Compliance

Contractors Electrical Plus is PCI Compliant. Payment information is securely processed through trusted third-party payment processors solely for the purpose of completing payment transactions.

We do not store sensitive payment card information on our systems unless permitted under PCI compliance standards.


Information Sharing

We do not sell or rent your personal information. Information may only be shared with trusted service providers and payment processors as necessary to:

  • Process payments
  • Deliver text messaging services
  • Provide customer support
  • Comply with legal obligations


Opting Out

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you may still receive messages related to ongoing services or transactions as required.


Updating or Removing Your Information

Customers may request to:

  • Update their personal information
  • Correct inaccurate information
  • Request removal of their information from our records


To make a request, please contact us at:

(413) 241-6909
info@cepbiz.com


Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.


Consent

By providing your mobile number and opting in to receive text messages, you consent to receive communications from Contractors Electrical Plus related to appointments, services, billing, updates, and promotions.


Changes to This Policy

Contractors Electrical Plus reserves the right to update this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.